Job Description

Job Description

Accelerating Defense Solutions Through Precision Manufacturing

MSM Industries, LLC , based in Riverside, CA, has been a trusted partner to the U.S. Department of Defense and its prime contractors for over 20 years. As an ISO 9001:2015 certified business, we specialize in advanced material solutions for signature reduction, and environmental control, as well as high-performance system integration and assembly services. With in-house manufacturing and a track record for on-time, high-quality deliveries, MSM is known for innovation, reliability, and rapid response to complex program needs.

Take the next step in your career with a company committed to excellence, where your contributions are recognized, and your potential is realized.

ROLE OVERVIEW:

The Contracts Manager will support MSM’s customer engagement and production planning by managing the end-to-end quoting and proposal process as well as contract administration. This role works cross-functionally with production, finance, and quality teams to streamline RFQ tracking, optimize quote accuracy and strengthen customer communication to drive order capture. Contract Manager with work closely with Executive Management Team to improve, manage and maintain full process from RFQ receipt to Contract Review.

KEY RESPONSIBILITIES

• Improve, manage and maintain the quote to order capture process.
• Track and manage incoming customer RFQs to ensure timely, accurate quote submissions.
• Coordinate internally across operations, finance, and leadership to develop informed quotes based on cost, capacity, and past job performance.
• Maintain catalog pricing and independently generate quotes for standard repeat items.
• Serve as a point of contact for customers during the quote-to-order process, communicating updates and improving order conversion rates.
• Enter customer orders into ERP systems, ensuring proper part number setup and consistent catalog maintenance.
• Manage customer PO revisions, including drawing updates, ship-to addresses, and quantity changes, ensuring all internal systems reflect changes accurately.
• Support continuous improvement of ERP quote workflows and quoting efficiency as measured by KPIs.

REQUIRED QUALIFICATIONS

• 7+ years of experience in quoting, contracts, or sales operations in a manufacturing or supply chain environment
• Strong organizational and follow-through skills with the ability to manage multiple concurrent RFQs and order revisions
• Ability to read basic engineering drawings and Bill of Materials (BOM).
• Excellent written and verbal communication skills, including customer-facing interaction
• Proficiency with Microsoft Office Suite (Excel, Outlook, Word)

PREFERRED QUALIFICATIONS

• Experience working with government or prime contractor customers in aerospace/defense
• Familiarity with ERP/MRP systems such as ProShop, E2, or similar
• Knowledge of ISO 9001 or AS9100 quality standards
• Exposure to government quoting, catalog pricing, or FAR/DFARS-related processes

JOB DETAILS

Type: Full Time

Business Hours: Core business hours, Monday - Friday

Base Salary Range: $85,000 to $100,000

Base Location: Riverside, CA

Travel : Minimal to None

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. The base salary is just one part of your total compensation package at MSM. You will also have access to a comprehensive set of benefits like:

• Employer contribution toward medical, dental, and vision insurance
• Retirement plan participation (eligibility required)
• Paid Sick Leave
• Paid Vacation
• Paid holidays
• Discretionary bonuses

ADDITONAL REQUIREMENTS

• Must be a U.S. Citizen or lawful permanent resident (Green Card holder) in compliance with U.S. export control regulations (ITAR)
• Willingness to work extended hours as needed to meet critical deadlines
• Comfort working in a collaborative and cross-functional environment

The above statements are intended to describe the general nature and level of work performed. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required. Management may modify or assign additional duties as needed.

EXPORT CONTROL REQUIREMENTS:

To conform to US Government export regulations, the applicant must be a (i) US Citizen, (ii) lawful permanent resident of the U.S. (aka green card holder), (iii) protected individual as defined by U.S.C. 1324b(a)(3), or (iv) eligible to obtain the required authorizations from the U.S. Department of State.

MSM Industries is an Equal Opportunity Employer, employment with MSM Industries is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

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