Job Description

Event Captain

Job Reference Number: 33057
Employment Type: Part-Time
Segment: Dining & Events
Brand: Constellation
State: Pennsylvania (US-PA)

The Role at a glance:

We are seeking an experienced and dynamic Event Captain to join our Constellation events team in Philadelphia, PA. This pivotal role involves orchestrating seamless event operations, ensuring exceptional guest experiences, providing client satisfaction, and leading both front-of-house and back-of-house teams. The ideal candidate has 2-5 years events and catering experience with a focus on front of the house service and large event execution.

Resume submission required

***$500 bonus for this position after completing 15 shifts ***

What you'll be doing:

• Leadership & Team Coordination: Supervise and direct event staff, including servers, bartenders, and kitchen personnel, to ensure efficient and cohesive service delivery.
• Event Setup & Execution: Oversee the setup, execution, and breakdown of events, ensuring adherence to event timelines and client specifications.
• Client Interaction: Greet clients upon arrival, review event agendas, and serve as the primary point of contact to address any needs or concerns.
• Quality Assurance: Maintain high standards of cleanliness and organization in all event areas, ensuring compliance with health and safety regulations.
• Problem-Solving: Anticipate and swiftly address any issues or challenges that arise during events to ensure guest satisfaction.
• Post-Event Duties: Conduct post-event evaluations to gather client feedback and identify areas for improvement.

What we're looking for:

Must-haves:

• Experience: Minimum of two years in a supervisory role within a hotel, catering, or event environment.
• Skills: Exceptional communication, organizational, and leadership abilities.
• Attention to Detail: Keen eye for detail to ensure all aspects of the event meet client expectations.
• Adaptability: Ability to remain composed and effective under pressure, adapting to the dynamic nature of events.
• Flexibility: Able to work flexible schedule to accommodate business levels- including nights and weekends.

Nice-to-haves:

• Certifications: Valid Food Handlers Certification or equivalent.
• Technical Proficiency: Familiarity with event management software and tools.

About Constellation:

From retail spaces to office buildings, Constellation provides high-quality business dining and catering experiences all over the United States. Constellation takes pride in building every meal around its goal of fostering connections through food and hospitality.

About Elior North America:

Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.

At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience youve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.

Disclaimer: This job description can be revised by management as needed.

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