Job Description

Job Description

Job Description

Position Title: Landscape Ambassador

Reports to: Operations Supervisors

FLSA: Full-time (40 hours/week), Non-exempt (hourly) plus benefits

Salary: $29.00/hour

Schedule Available:

• Tuesday - Saturday (Sunday/Monday off)

Shift Available:

• 1st Shift: 5:30 AM- 2:00 PM

Location: Downtown San Diego area

Why this job? - Benefits

Join one of the San Diego Tribune’s 2024 Top Workplaces!

• Set Schedules (have the same 2 days off every week)
• Medical Coverage; Dental Coverage; Vision Coverage
• Discounted MTS Transit Pass (only $21 per month)
• Earn up to 15 days of Paid Vacation annually
• 5 days of Paid Sick Time annually
• 401K Plan (eligible after 6 months of employment)
• Employee Assistance Program

Position Summary

Under the direction of the Shift Supervisors, Director of Clean Services, Operations Manager, and the Landscape Lead, Landscape Ambassadors will provide landscape and cleaning services within the Clean & Safe’s 275-block radius of Downtown San Diego. Neighborhoods within this radius include Cortez Hill, Columbia, Marina, City Center, East Village, and the Gaslamp Quarter. Every Landscape Ambassador is responsible for conducting landscaping services in these neighborhoods. Acting as the eyes and ears for their neighborhood and the Downtown San Diego community requires excellent customer service skills and the desire to help others.

Essential Job Functions & Duties - 90%

Lawn and irrigation management -

• Lawn maintenance: Mowing, seeding, sod installation, and aeration techniques.
• Irrigation systems: Installing, repairing, and scheduling irrigation systems, including drip irrigation.
• Water management: Understanding how much water different soil beds require and adjusting as needed.

Horticulture and plant care -

• Plant knowledge: Understanding the needs of different plant species (native, drought-tolerant, invasive), flowers, and trees.
• Pruning and trimming: The ability to trim, prune, and shear hedges, shrubs, and small trees for aesthetic and safety reasons.
• Soil management: Preparing soil, amending it, fertilizing, and mulching. Understanding pH levels, nutrients, and drainage.
• Pest and weed control: Managing weeds and pests to maintain plant health.

Design and planning -

• Landscape design: Creating mock-ups and plans for flowerbeds, features, and overall layouts.
• Seasonal planning: Developing a plan for the landscape that considers all four seasons.

Other -

• Perform landscape maintenance, which involves raking leaves and removing weeds
• Perform tree trimming in all neighborhoods
• Perform tree planting and tree removal in all neighborhoods
• Respond to landscaping calls from businesses and property owners
• Remove graffiti and stickers on public property such as stops signs, light poles, sidewalks, and utility boxes.
• Lift heavy trash bags (up to 50lbs) and empty public trash receptacles
• Pick up any illegal dumped trash located in their field of operations
• Clean, maintain and operate issued equipment, including vehicles, phones, and radios
• Obey traffic laws and code compliance regulations in accordance with California State law.
• Provide excellent customer service assistance with residents, business owners, tourists, and patrons
• Participate in daily line-ups of and safety readings/stretches for the Clean Team
• Conduct daily inspections of personnel and equipment before and after use
• Perform quality assurance duties as directed
• Perform daily pre/post vehicle inspections and document vehicle status
• Compile daily statistics using eponic work logs, recording completed work orders
• Complete quarterly training under the direction of shift Supervisor every 3 months.
• Perform other tasks as assigned by Executive Director, Senior Program Director, Director of Clean Services, Operations Manager, and Shift Supervisors.

Administrative Tasks - 10%

• Adhere to all local, state, federal guidelines and laws. (i.e. HIPAA, OSHA, FLSA, traffic laws)
• Adhere to all of the DSDP policies and procedures
• Answer all calls and radios communication, in a polite and professional manner
• Clean, maintain, and operate company issued equipment, including vehicles, phones, and radios
• Use company telephone for data collection (Eponic) and timecard features (Paylocity)

**Please note this job description is not designed to cover or contain a comprehensive listing of all the activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.**

Required Qualifications, Skills, and Abilities

• Valid U.S. Driver’s License and clean driving record (REQUIRED)
• High School Diploma or GED
• 2+ year of previous landscaping experience
• Ability to work 5:30 am - 2:00 pm Tuesday - Saturday, including applicable holidays.
• Outstanding customer service skills, in person and electronically (radio/ phone)
• Strong verbal communication and listening skills
• Ability to speak, read, and write in English. Bilingual or Multilingual a plus
• Ability to use a smart phone for data collection

Pre-employment Requirements

This position is contingent on successfully passing a:

• Criminal Background Check,
• Pre-employment Drug Screening,
• Motor Vehicle Report
• Pre-employment Physical
• Reference Check

DSDP is an Equal Employment Opportunity employer.

Core Attributes

• Team Player
• Flexible
• Attention to detail
• Outstanding customer service
• Professional, polished appearance

About the Downtown San Diego Partnership

The Downtown San Diego Partnership (DSDP) is a nonprofit organization that serves as the principal voice and driving force behind the economic prosperity and cultural vitality of Downtown San Diego through membership, advocacy, public services, and community investment. The organization’s nearly 300 members, representing a variety of business sectors including real estate, technology, banking, law, defense, insurance, communications, energy, and tourism are committed to nurturing a Downtown that benefits the entire San Diego region.

It also serves as the managing organization for several special districts and charitable foundations including the Property and Business Improvement District – otherwise known as Clean & Safe – which provides essential public services in the 275 blocks of Downtown San Diego. Through these programs, we have provided enhanced services in maintenance, safety, beautification, and homeless outreach, supported business promotion and retention, and improved the quality of life on behalf of Downtown’s neighborhoods for more than 20 years.

Clean & Safe is committed to serving the following neighborhoods: Cortez Hill, Columbia, Marina, City Center, East Village, and the Gaslamp Quarter that make up Downtown San Diego. The 24/7 Operations consists of maintenance services along the public right of way, beautification efforts along with security and outreach services. This includes sweeping, trash removal, doggy bag dispenser refill, tree trimming, pressure washing, graffiti, gum, and sticker removal. The Clean & Safe Operations is committed to providing great customer service along with providing a cleaner and safer downtown to our stakeholders and residents.

In all, these programs provide an annual contractual budget of approximately $13 million annually.

To learn more about our work in these areas, please visit:

Our Values

• Deliver excellent service: We strive to provide exceptional customer service through listening to our customers, providing efficient services, and innovative solutions resulting in value for our many stakeholders.
• Be fun and open-minded with a quirky sense of creativity: We work hard but take time to celebrate our collective achievements and realize there's always more than one perspective to consider when approaching a challenge.
• Pursue growth and learning: We invest in our people so they can continue to build skills and perspectives that enrich the work we do.
• Build honest relationships and communication: We believe honesty leads to strong relationships built on a foundation of trust.
• Nurture a safe work environment: We have a collective commitment to emphasize safety over competing goals to ensure the protection of people and our environment.
• Inclusiveness and diversity: We honor the inherent value of every individual’s unique story, experience, and perspective. We strive to amplify the voices of our staff, community, and stakeholders and to create a safe and inclusive environment where everyone can contribute one’s authentic self.

Our Commitment to Diversity, Equity, and Inclusion

At the Downtown San Diego Partnership, we are an organization that attracts and empowers diversity throughout our workplace and in the communities we serve. We value and celebrate the whole person and the lived experience that makes each of us unique. We strive to foster a safe environment, both internally within our organization and externally towards the communities we engage with, in which we encourage all voices to be heard and amplified as needed. We know our strengths come from championing our differences and acknowledge that each person deserves a voice and a seat at the table. Our ability to feel or be united through inclusion will result in better discussions, decisions, and outcomes that will allow us to advance the economic prosperity and cultural vitality of Downtown San Diego.

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