Hampton Inn & Suites Stephenville TX
Department: Front Office
Reports To: General Manager / Front Office Manager
Status: Full-Time
The Night Auditor is responsible for overseeing hotel operations during the overnight shift ensuring a welcoming experience for guests while accurately balancing and auditing the days financial activity. This position combines front desk guest service with essential accounting duties. The ideal candidate is dependable detail-oriented and enjoys working independently.
Greet check-in and check-out guests in accordance with Hampton brand standards.
Provide exceptional service by responding promptly and professionally to guest inquiries requests and concerns.
Monitor hotel safety and security during overnight hours including routine property walks.
Manage incoming calls reservations wake-up calls and guest messages.
Maintain a clean organized and welcoming lobby and front desk area.
Complete nightly audit tasks including balancing revenue and verifying daily transactions.
Run and review audit reports identify discrepancies and correct errors.
Post room and tax charges adjustments and payments accurately.
Prepare and distribute daily management reports.
Ensure compliance with Hampton Inn brand standards accounting policies and internal controls.
Prepare breakfast area setup for morning shift as needed.
Support other departments by communicating any issues from the overnight shift.
Follow all safety security and emergency procedures.
Assist with inventory of front desk supplies when required.
Previous hotel or customer service experience preferred; night audit experience a plus.
Strong attention to detail and accuracy in financial tasks.
Excellent communication and problem-solving skills.
Ability to work independently with minimal supervision.
Basic computer proficiency; experience with hotel PMS preferred (ONQ or similar).
Must be able to stand for long periods and perform occasional lifting up to 25 lbs.
Competitive hourly pay
Hilton Team Member Travel Program
Paid time off
Health dental and vision insurance
401(k)
Opportunities for training development and advancement
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