Job Description

Job Description:

GardaWorld Security Services is Now Hiring a Security Account Manager in the Mebane, NC area! 

Ready to suit up as a Security Account Manager post?

What matters most in a role like this is your ability to build meaningful connections. Tell us about how your natural ability to engage with others reassures and inspires confidence.

As a Security Account Manager, there is a high focus on customer service since you will be working with people on all shifts, in environments such as office towers, hotels, shopping centers, etc.
In this role, you will be responsible for the day-to-day operations of the security team of an assigned account. Your routine duties will include personnel management, client relations, training and development, payroll, scheduling, and problem-solving. You will have clearly outlined expectations to meet and exceed both operationally and financially. 

What’s in it for you:

• Site Location: Mebane, NC 
• Set schedule: 8:00AM - 4:00PM, Monday - Friday
• Competitive hourly wage of 50,000 Annually (DailyPay is available for GardaWorld employees!)
• A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid holidays, disability coverage, and life insurance options
• Career growth opportunities at GardaWorld
• Uniform provided at no cost

Responsibilities of a Security Account Manager

• Supervise the day-to-day service provided to the client and ensure service is of the highest standard.

• Develop and maintain effective relationships with the assigned client and their employees, and serve as the liaison between GardaWorld, our client, and our assigned staff. 

• Meet regularly with the client to address problems, provide status updates, communicate needs, and ensure satisfaction. 

• Participate in the selection, orientation, training, and continual development of security staff assigned to the account. 

• Ensure 100% payroll and billing accuracy. 

• Ensure 100% compliance with federal, state, and local regulations in assigned accounts. 

• Respond quickly to critical situations, including emergencies that fall outside of business hours. 

• Provide written and verbal reports to both the client and GardaWorld leadership, as needed.

• Knowledgeably enforce client procedures, regulations, and standards. 

• Customer service duties like welcoming, verifying identity, and guiding visitors
• Manage access control
• Perform regular patrols to identify potential risks
• Inspect security equipment and report any maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property

Qualifications for Security Account Manager

• MUST have an active Unarmed or Armed NC PPSB Security License
• MUST have a state active valid drivers license 
• Be authorized to work in the U.S.
• Be able to provide documentation of High School Diploma or GED
• Be able to ace (and pass) an extensive screening process
• Exceptional customer service skills
• Proficient in basic phone & computer skills
• If you have Security, Military, Law Enforcement experience – even better!

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work . Apply today – this could be more than a job! 26% of our corporate employees started as frontline workers.

If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.

Not the job for you? Make sure to check out all our jobs! We also have tactical, surveillance, and even casual roles available.

Employment is contingent on the successful completion of a background check and drug screening to be conducted after an offer of employment is extended.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment .

NC License Number: 1978-GP

Job Tags

Hourly pay, Full time, Casual work, Work at office, Local area, Immediate start, Monday to Friday, All shifts,

Similar Jobs