Job Description

Security Manager Join to apply for the Security Manager role at Grand Hyatt. Grand Hyatt Tampa Bay is seeking a dedicated, flexible, and service‑oriented individual to be our Security Manager. The role is pivotal in ensuring a secure, welcoming environment for guests and team members. Key Responsibilities Oversee all aspects of hotel safety and security, ensuring compliance with local laws and internal policies. Respond promptly and effectively to guest and employee emergencies, incidents, and safety concerns. Prepare detailed incident and investigation reports, maintaining accurate records. Recruit, train, supervise, and motivate a team of security personnel. Manage loss prevention functions. Develop, implement, and continuously evaluate safety and emergency response protocols. Serve as a property ambassador for the hotel’s Safety Committee. Collaborate with hotel leadership to enhance the guest experience through visible security presence and customer service initiatives. Create and manage departmental schedules, ensuring optimal coverage and efficiency. Oversee payroll and timekeeping for the security team. Qualifications Minimum two years of previous customer service experience and Security Management or relevant management experience. Weekend availability required. Proven track record in managing high‑volume operations. Good communication skills and customer service experience. Proficient in Microsoft Office. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. #J-18808-Ljbffr Grand Hyatt

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