Job Description

Sr. Digital Product Manager, Order Management, Inventory, and Fulfillment

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong with 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. Were focused on purpose-driven work, and strongly believe whats good for pets, people and our planet is good for Petco.

Principle Duties and Responsibilities:

1. Studies end-user needs, defines product features and coordinates activities across teams to meet quality standards, project deadlines and business objectives. Activities include gathering and writing requirements for medium and large application features; conducting competitive analyses; and using product discovery techniques to aid in prioritization of features (e.g., A/B, surveys, interviews, etc.). (60%)
2. Develops long-term product plans (i.e., roadmaps), and leads stakeholders through the roadmap process for assigned product(s). Activities include conferring with engineering, marketing, clients, prospects, operations, legal and others, and developing financial models to aid in prioritization. (20%)
3. Monitors and reports on product utilization and identifies trends. (10%)
4. Provides guidance to less-experienced staff. (10%)

Minimum Qualifications

• Bachelors degree in information technology, computer science, marketing, business administration or related field, 4+ years of experience as a Product Manager or a similar role in an Agile, Scrum, Kanban or similar software application development and/or project management team environment, or an equivalent combination of education, experience and/or training.
• Strong customer facing digital subject matter expertise with experience working on medium complexity features and/or an entire software application.
• At least 3 years of experience as a Product Manager or a similar role in Agile, Scrum, Kanban, or software application development environments, with a focus on fulfillment, supply chain, or e-commerce operations.
• Knowledge of order management systems (OMS), inventory management, and fulfillment processes, including digital and wholesale operations.
• Proven ability to design solutions that optimize shipping costs, improve sourcing strategies, and ensure accurate inventory availability across channels.
• Familiarity with tools and technologies such as OMS platforms, API integrations, and inventory visibility systems.
• Experience with incident management tools (e.g., Jira, ServiceNow) and monitoring systems (e.g., Splunk, New Relic) is a plus.
• Demonstrated ability to resolve cross-functional challenges and drive results in complex fulfillment ecosystems.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees assigned to this job (within this classification). It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required for employees assigned to this job.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.

Salary Range: $103,800.00 - $155,700.00

Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

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Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Product Management and Marketing
• Retail

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