Virtual Assistant Job at GSR Group, Houston, MS

aDBtVkN4U2ZXeHhJdU93NWZFSlZLZ0RkQmc9PQ==
  • GSR Group
  • Houston, MS

Job Description

Job Title: Virtual Assistant

Company: GSR Group LLC

Location: Remote

Job Type: Full-Time

Number of Openings:

About Us

GSR Group proudly owns and operates Wingstop franchise locations providing outstanding food and exceptional service to our guests. We are expanding our support team to include a Virtual Assistant who will serve as the first point of contact for customers reaching out through our online platforms. This role is essential in ensuring a seamless and positive experience for every guest whether they are asking about menu items orders or employment opportunities.

Job Responsibilities

  • Act as the first point of contact for customers via live chat providing information regarding menu items orders and employment opportunities.
  • Manage multiple chat conversations simultaneously while maintaining a high level of customer service.
  • Respond promptly to customer inquiries ensuring polite and friendly communication.
  • Assist in problem-solving and resolving customer complaints effectively and efficiently.
  • Maintain attention to detail in all communications and ensure accurate information is conveyed.
  • Collaborate with team members to improve processes and enhance the customer experience.
  • Document and escalate complex issues to the appropriate departments as necessary.
  • Adapt to various customer personalities by applying strong organizational skills and judgment.

Essential Qualifications

  • High School Diploma.
  • Minimum of 1 year of relevant experience in a customer service or virtual assistant role.
  • Strong organizational skills with the ability to multitask and prioritize effectively.
  • Excellent problem-solving abilities and the capability to think critically under pressure.
  • Attention to detail ensuring high-quality communication and customer interaction.

Desired Experience

  • Previous experience in a fast-paced customer service environment is preferred.
  • Familiarity with online customer service platforms and technology is a plus.

Salary & Benefits

Salary: $20 - $35 per hour commensurate with experience.

We offer competitive pay and opportunities for growth within the company as we expand our operations.

How to Apply

If you are passionate about providing excellent customer service and meet the qualifications listed we encourage you to apply for the Virtual Assistant position at GSR Group LLC. Together lets continue to provide outstanding experiences to every guest!

Job Tags

Hourly pay, Full time, Remote work,

Similar Jobs

MedPro Healthcare Staffing

Travel Nurse RN - Cardiac Cath Lab Job at MedPro Healthcare Staffing

 ...Job Description MedPro Healthcare Staffing is seeking a travel nurse RN Cardiac Cath Lab for a travel nursing job in Kyle, Texas. Job Description & Requirements ~ Specialty: Cardiac Cath Lab ~ Discipline: RN ~ Start Date: 12/14/2025~ Duration: 13 weeks... 

Target

Target Merchandise and Food Expert Job at Target

 ...experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for... 

Goodwin Recruiting

Restaurant General Manager QSR Job at Goodwin Recruiting

 ...Job Description Job Description A growing Fast Food Restaurant Group seeks an experienced Restaurant General Manager to lead their team in the Dubuque, IA area! This group is expected to experience significant growth in the coming years. If you are looking for a great... 

Quintessential

Sales Representative, CA - Santa Rosa/Sonoma Job at Quintessential

 ...Job Description Quintessential Wines has an immediate career opportunity for a fine wine salesperson in the Santa Rosa and Sonoma...  ...is a family owned-and-operated fine wine import, marketing and sales company headquartered in Napa, CA. We are dedicated exclusively... 

NoGigiddy

Chat Support Agent (Remote) - Entry Level, No Degree Required - 15 - 18 per Hour Job at NoGigiddy

About NoGigiddy: NoGigiddy is a premier on-demand staffing app that connects gig workers with flexible job opportunities across various industries. Our platform specializes in offering work that fits your schedule, providing you with the flexibility and convenience...